Help centre
Frequently asked questions
Everything you need to know about using PayYako, contributing salary data, and understanding our benchmarks.
Using PayYako
- What is PayYako?
- PayYako is a free, independent platform that collects anonymous salary data and publishes aggregate benchmarks for the Zimbabwean labour market. Workers use it to understand fair pay, and employers use it to set competitive salary bands.
- Is PayYako free to use?
- Yes. All public benchmark data, the comparison tool, the career finder, and the CSV export are free for individuals and employers. Future premium features for employers may be offered separately.
- How do I compare my salary?
- Go to the Compare page, select a role benchmark, and enter your current gross monthly salary. The tool shows where you fall in the distribution — entirely in your browser. Your salary amount never leaves your device.
- What does the career finder do?
- Describe your experience, skills, and qualifications in plain text. PayYako matches your description to roles in our taxonomy and shows you the relevant salary benchmarks. AI powers the matching; salary figures come from moderated data.
Contributing data
- How do I submit my salary?
- Click "Share salary" in the header or visit the Submit page. The anonymous survey takes about three minutes. You provide your role, industry, location, experience level, and gross monthly pay. No sign-up or personal details required.
- Is my submission really anonymous?
- Yes. We do not ask for your name, email, phone number, or employer. IP addresses are never stored — only a one-way hash is kept temporarily for rate limiting. Individual records are never published.
- Can I submit more than once?
- You may submit again if your circumstances change (new role, new salary). Duplicate or spam submissions are detected by moderation rules and may be removed.
- What currencies are accepted?
- You can submit in USD or ZiG. All figures are normalized to monthly gross USD equivalents for benchmark calculations using the configured reference exchange rate.
Data & methodology
- How are benchmarks calculated?
- Only approved, moderated records enter calculations. We publish the count, minimum, maximum, average, median, 25th percentile, and 75th percentile for each group.
- When does a benchmark become public?
- A benchmark is published only after at least five approved submissions exist in that group. This threshold prevents re-identification of individual contributors.
- How accurate is the data?
- All data is self-reported and voluntary, which means it may not represent every sector or employer. Moderation rules catch implausible values and mismatches, but benchmarks should be treated as directional evidence, not precise figures.
- Can I download the data?
- Yes. The aggregate CSV export is available from the footer or the Explore page. It includes published benchmark statistics only — never individual records.
Privacy & legal
- What data do you collect?
- Role, industry, location, seniority, organisation type, gross monthly pay, currency, and optional benefits/notes. No names, emails, phone numbers, or employer names.
- Do you use cookies?
- We do not use advertising or third-party tracking cookies. Essential cookies may be used for security (such as CSRF protection) and contain no personal information.
- Can I delete my submission?
- Because we collect no personal identifiers, we cannot link a submission to a specific person. If you believe your entry is uniquely identifiable, contact us and we will investigate.
- Who can see individual submissions?
- Only authenticated administrators can access raw submissions for moderation. Individual data is never exposed publicly, to employers, or through the API.
Still have questions?
We're happy to help. Reach out through our contact page and we'll get back to you within two business days.